PayerHarbor

For medical billing companies

Credentialing for every practice you bill for, in one place.

Providers, payers, applications and renewal dates across all of your client practices, in one workspace your specialists actually work from.

Software for the people who do this work. We do not do the credentialing for you.

All clients
Client practice Providers Waiting on payer Needs you Renewals
Bright Minds Therapy 18 4 2 1
Horizon Behavioral Health 11 2 3
Clear Path Counseling 24 6 3
Rivera Counseling 6 1 1 2
59 providers · 13 applications with payers 6 need you

An illustration of the workspace being built, drawn to scale. It is not a photograph of finished software — see “where this is up to” below.

What it does

The things a spreadsheet stops doing once you are looking after more than one practice.

Every client, separately and together

Answer both “how is Bright Minds doing” and “what is stuck everywhere” without opening ten files.

Statuses that mean something

Waiting on the payer, waiting on the practice, panel closed, approved but not yet billable. The states where work actually gets stuck, named separately.

One screen for the week

Who is carrying what, what has gone quiet, and which practice is holding things up.

Renewals that reach you first

Licences, registrations, malpractice, attestations and revalidations, each counted from its own start date, because they do not all work the same way.

Approved and effective, kept apart

The date the payer said yes and the date you may bill from are different dates, and the gap between them is money.

Something to send the practice

A status report with your name on it, not ours, that you can send without rewriting it by hand first.

Who it is for

Built for

  • Medical billing and revenue cycle companies
  • Independent credentialing consultants with several practices
  • Anyone tracking credentialing for practices that are not their own
  • Behavioral health and therapy especially

Not built for

  • A single practice tracking only its own providers
  • Hospital medical staff offices and privileging
  • Anyone who wants the credentialing done for them
  • Anything involving patient records

Pricing

Published, because you should not have to sit through a sales call to find out what software costs.

PlanPer monthProviders
Starter$199Up to 100 active providers
Growth$399Up to 200 active providers
Pro$699More than 200 active providers

One price for the whole organization, however many of your staff use it, and every feature on every plan. Only providers you are currently tracking count toward the limit, so keeping the history of somebody who has left costs you nothing. Going over the limit asks you to move up a plan; it never locks you out of your own account.

Thirty day trial, no card to start, no demonstration required. Your data exports in full whenever you want, including on the way out. Pro covers companies of the size we serve; if you are tracking more than a thousand active providers, email us first and we will work out something that fits.

Free: a tracker that follows applications, not documents

Nearly every free credentialing template is a hospital document checklist. This one follows applications through to the date you can bill.

  • One row per provider, per payer — the only arrangement that survives real use
  • A column for which practice each row belongs to, from the first row
  • Approval and billing start dates kept apart, and it flags when one is missing
  • Renewal dates that colour themselves as they approach
  • No columns for identity numbers or portal passwords, and it says why
  • Comes filled in, so you can see how it works before using it

Or take it directly, without leaving an address: the blank tracker · the filled-in example

Take the tracker from the links on the left, and send us a line if you would like to hear when there is something to try. One email when that happens, and nothing else.

Email us

What it is not

Said plainly, so nobody wastes a trial finding out.

Not a credentialing service

We do not complete applications or chase payers. That is your business and we are not competing with you for it.

Not a verification service

We record what you know. We do not verify credentials with the issuing bodies on your behalf.

Not a replacement for the national provider profile

We track the dates that matter to you, including the attestation clock.

Not a patient system

Designed so that it does not require or store patient information. No claims, no eligibility, no records.

Not sold to individual practices

Our customer is the company doing this work on their behalf.

Not built for hospitals

Medical staff offices and clinical privileging are a different job, done by different software.

Where this is up to

The tracker above is finished and yours to keep. The software itself is still being built, and the screen at the top of this page shows where it is going rather than where it is today. When there is something to try, it will be a thirty day trial at the prices above, with no call required.

If you do this work for a living and something here is wrong, or there is something obvious we have missed, we would rather hear it than not: support@payerharbor.com, which a person reads.

Running credentialing for more than one practice?

Start with the tracker. It is the thinking behind PayerHarbor in a spreadsheet, it is free, and it is useful whether or not you ever buy anything from us.

Get the free tracker